05-11-2024, 12:17 PM
May 18th, 2010
Asking the manager to retrain the employee seems like it's going a bit far. I agree though that if you weren't in the military and they give you a discount, you should get it refunded even if they employee tells you it's ok. If you bring it to their attention afterward it's not as bad as passively accepting it though.
If the cashier has already completed the sale, you'll probably need a manager to refund it and redo the transaction, so the employee is already screwed if they applied the discount without asking.
Asking the manager to retrain the employee seems like it's going a bit far. I agree though that if you weren't in the military and they give you a discount, you should get it refunded even if they employee tells you it's ok. If you bring it to their attention afterward it's not as bad as passively accepting it though.
If the cashier has already completed the sale, you'll probably need a manager to refund it and redo the transaction, so the employee is already screwed if they applied the discount without asking.